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Managed IT Services

A cost effective way to enable proactive monitoring and IT support with the flexibility to subscribe and pay for only what is required.

We Have You Covered

Training or hiring the right IT resources inhouse can be costly and that's where Managed IT services comes in. Whether you still have hardware onsite, a WiFi setup, users end-points, printers or faxes, we have you covered.

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Simple Pricing Plan

We provide 2 simple pricing plans to choose from.

Either a per user/month plan or a per device/month plan.

Contact us for a free consultation and we can work with you to find out how many users and devices are required.

24/4 Proactive Monitoring

Our local team proactively monitors your network for any potential alarms & reactively address issues to prevent downtime.

This keeps daily business continuity level high and improve the overall operational efficiency.

Reporting & Reviews

Review a summary of alerts, trends and other statistics from our monthly reports.

We will catch up with the stakeholders bi-annually and discuss any IT matters, potential or in-flight IT projects.

SLA Coverage

All managed customers will be covered by our SLA to give you a piece of mind.

Detailed SLA information can be found in our standard MSA contract. and if you have any questions related to SLA feel free and reach outo us.

Making a Difference

Local Support

Our local team work within the Australian time zone so you can always get someone local during business hours when needed. A resource will also be available if you opt in for after-hours support.

Stay Longer More Discount

Stay with us on a longer term and automatically qualify for better discount bringing down the monthly bill. Upgrading to a longer term can be requested anytime.

Priority Access to Helpdesk

Managed customers get access to our online support portal as well as priority access to our helpdesk.

Complimentary Consultation

We provide a fully complimentary initial consultation workshop with you to gather your requirements and scope of works.

GET IN TOUCH

We are here to assist. Contact us by phone, email or via our social media channels.

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